FAQ's

About Our Business

How is Dinner to Doorbells different than other meal delivery services?

Do I need to commit to a contract or subscription?

Where does Dinner to Doorbells operate out of?

Ordering Info

What is the ordering timeline?

Can I make substitutions/modifications to my order?

I want to change my order for the week but I already submitted, who should I talk to?

Do you have a referral program?

Do you have a loyalty program?

I forgot to submit my order, do you make an exception for late orders?

Delivery Info

What is your delivery radius?

What days are meals delivered?

How do I know when my delivery will arrive?

Do you have a pickup option?

I have a lot of extra delivery bags, what should I do with them?

We are moving, how do I change my address?

What happens if I'm not home for delivery?

If I am busy during your delivery windows, can you deliver at a different time?

I have special delivery instructions (live in an apartment, would like it in a certain spot), what should I do?

Can you deliver meals to hospitals/nursing homes?

My delivery is incomplete/wrong, who should I contact?

About Our Meals

Are meals delivered frozen or refrigerated?

How much do your meals cost?

What do serving sizes look like?

Where can I find nutritional information on the meals?

Do you take requests for repeat meals?

Are you going to start to specialize meals around recent diets (keto, paleo, whole30)?