FAQ's

About Our Business

How is Dinner to Doorbells different than other meal delivery services?

Do I need to commit to a contract or subscription?

Where are Dinner to Doorbells's operations located?

Ordering Info

What is the ordering timeline?

Can I make substitutions/modifications to my order?

I want to change my order for the week but I already submitted, who should I talk to?

Do you have a referral program?

Do you have a loyalty program?

I forgot to submit my order, do you make an exception for late orders?

Do you have an order minimum?

Delivery Info

What is your delivery radius?

What days are meals delivered?

How do I know when my delivery will arrive?

Do you have a pickup option?

I have a lot of extra delivery bags, what should I do with them?

We are moving, how do I change my address?

What happens if I'm not home for delivery?

If I am busy during your delivery windows, can you deliver at a different time?

I have special delivery instructions (live in an apartment, would like it in a certain spot), what should I do?

Can you deliver meals to hospitals/nursing homes?

My delivery is incomplete/wrong, who should I contact?

About Our Meals

Are meals delivered frozen or refrigerated?

What do serving sizes look like?

Where can I find nutritional information on the meals?

Do you take requests for repeat meals?

Are you going to start to specialize meals around popular diets (keto, paleo, whole30)?